Shipping policy
Shipping Policy
Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates
We offer free shipping on all orders over $150.
Shipping costs for orders under $150 will be calculated at checkout.
Shipping Times
Estimated delivery times:
- Standard Shipping: 3–5 business days after processing
Please note that shipping times are estimates and may vary due to carrier delays.
Pre-Orders
Items marked as pre-order require additional time before shipping.
Pre-orders typically take 6–8 weeks to process and ship, however these timeframes are not guaranteed and may vary due to production or supply delays.
By purchasing a pre-order item, you acknowledge and agree to these extended and variable processing times.
Shipping Delays
We are not responsible for delays caused by shipping carriers, weather, or other circumstances outside of our control.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Once your order has been shipped and marked as delivered, we are not responsible for lost or stolen packages.
If you experience an issue, please contact the shipping carrier directly.